Data Deletion Instructions

Request deletion

1. Contact GrowLokal Support on WhatsApp at +91 99085 44404.
2. Include your business name and registered mobile number or email. Tell us whether you want your entire GrowLokal account deleted or only data from a particular connected platform.
3. We will verify that you own the account before processing the request. Never send a password, OTP, access token or payment-card details.

If you are a customer of a business using GrowLokal, include the business name and the phone number you used to contact it. We will coordinate the request with that business after verification.

What the request covers

An account-deletion request covers the personal and business information GrowLokal holds for that account, such as profile details, connected-account credentials, stored conversations, leads, drafts and account access. A platform-specific request can instead cover data received from that integration.

We will confirm the scope, any information that must be retained, and the expected completion date after verification. Some billing, security or dispute records may need to be retained for applicable obligations. Backup copies are handled according to the backup-retention process; deletion is not an instant erase of every backup.

Request confirmation of any active subscription cancellation as part of the same support conversation. Removing a platform connection alone does not cancel your subscription.

Remove connected-platform access

You can also remove GrowLokal from the connected apps or business integrations settings of the relevant platform. This stops future authorized access but does not, by itself, request deletion of data already stored by GrowLokal. Contact support to request that deletion.

Deleting GrowLokal data does not delete your Google Business Profile, Meta account, or content already published on those platforms. Manage published content directly on the relevant platform.

Follow up on a request

Reply in the same support conversation with your request reference or business name. Support will provide a status update and confirm when the verified request is completed.

Read our Privacy Policy and Terms & Conditions for additional information.